Refund policy
Return & Refund Policy – AB Collection
We offer a 30-day return policy, which means you have 30 days after receiving your order to request a return.
To be eligible, items must be unused, unworn, with original tags, and in their original packaging. Proof of purchase is required.
To request a return, please contact us at:
📞 0315-5381117
Approved returns must be sent to:
Shop No. 12, Corner Ground Floor, City Plaza Commercial Market, Rawalpindi, Pakistan
Items sent back without prior approval will not be accepted.
Damaged or Incorrect Items
Please inspect your order upon delivery. If you receive a damaged, defective, or incorrect item, contact us immediately so we can resolve the issue.
Non-Returnable Items
We do not accept returns on:
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Sale items
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Customized or personalized products
Refunds
Once we receive and inspect your return, we will notify you regarding approval. If approved, refunds will be processed to your original payment method within 10 business days (bank processing time may vary).
If more than 15 business days have passed after approval, please contact us at the numbers above.