Refund policy

Return & Refund Policy – AB Collection

We offer a 30-day return policy, which means you have 30 days after receiving your order to request a return.

To be eligible, items must be unused, unworn, with original tags, and in their original packaging. Proof of purchase is required.

To request a return, please contact us at:
📞 0315-5381117

Approved returns must be sent to:
Shop No. 12, Corner Ground Floor, City Plaza Commercial Market, Rawalpindi, Pakistan

Items sent back without prior approval will not be accepted.


Damaged or Incorrect Items

Please inspect your order upon delivery. If you receive a damaged, defective, or incorrect item, contact us immediately so we can resolve the issue.


Non-Returnable Items

We do not accept returns on:

  • Sale items

  • Customized or personalized products


Refunds

Once we receive and inspect your return, we will notify you regarding approval. If approved, refunds will be processed to your original payment method within 10 business days (bank processing time may vary).

If more than 15 business days have passed after approval, please contact us at the numbers above.